Returns

1. We want you to be completely satisfied with your purchase from Vittorio Gourmet Espresso Cyprus. If for any reason you are not, we are here to help.
2. You may return unopened and unused products within 30 days of the original purchase date for a full refund.
3. To initiate a return, please contact our Customer Service team at pantzosantonis@gmail.com or +35799766848. Provide your order number and a brief explanation of the reason for the return.
4. Upon approval of your return request, we will provide you with instructions for returning the product(s) to us.
5. Customers are responsible for the cost of return shipping unless the return is a result of our error.

Refunds

We don’t have payment method on our website but if we will add in the future we will follow the follow below steps:

1. Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.
2. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 3 business days.

Damaged or Incorrect Items

1. If you receive damaged or incorrect items, please contact us immediately upon receipt of your order.
2. We will arrange for the replacement or refund of the affected items as quickly as possible.

Subscription Orders

1. For subscription orders, you can cancel your subscription at any time by contacting our Customer Service team.
2. Refunds for subscription orders will be prorated based on the number of shipments remaining in your subscription term.

Contact Us

If you have any questions or concerns regarding our refund and return policy, please reach out to our Customer Service team at pantzosantonis@gmail.com or +35799766848.